Customer relationship management (CRM) software companies in Mumbai bring significant improvements to businesses by offering advanced features and services that enhance customer relationship management practices. These companies understand the unique challenges faced by businesses in Mumbai's dynamic market and provide tailored CRM solutions to address those challenges. One of the key improvements brought by these companies is efficient data management. CRM software enables businesses to centralize customer data, including contact information, purchase history, and interactions, allowing for a comprehensive view of each customer. This centralized data empowers businesses to personalize their interactions, offer targeted marketing campaigns, and provide exceptional customer service.
Furthermore, Mumbai-based CRM software companies offer advanced analytics and reporting capabilities. These features allow businesses to gain valuable insights into customer behavior, preferences, and trends, enabling them to make data-driven decisions and optimize their strategies. Additionally, CRM software companies in Mumbai provide seamless integration with other business tools and systems, such as email marketing platforms, e-commerce platforms, and social media channels, creating a unified and streamlined workflow. Ultimately, these improvements in CRM software enable businesses in Mumbai to foster stronger customer relationships, improve operational efficiency, and drive sustainable growth in the highly competitive market.
In today's rapidly evolving corporate environment, the multitude of options available makes selecting the ideal software development company a daunting task. To simplify the decision-making process, we have compiled a list of the foremost CRM software companies in Mumbai. This comprehensive list aims to assist you in determining the most suitable option for your specific needs.
1.Cymetrix Software
Cymetrix Software, established in 2016, is a dynamic provider of IT solutions that aims to simplify business operations through innovative technology. This is one of the top CRM consulting companies in Mumbai. They specialize in assisting companies in optimizing their performance and utilizing customized solutions as they expand, focusing on being a certified Salesforce consulting partner and a prominent data analytics consultant.
What distinguishes Cymetrix is their team of passionate and experienced professionals, including Salesforce consultants, architects, developers, and testers. They go the extra mile to deliver tailored solutions that perfectly align with the unique needs of their clients. Moreover, the leaders at Cymetrix are seasoned industry experts with extensive IT experience and a proven track record of successfully delivering solutions to clients worldwide. This ensures that their delivery process is unmatched in quality and unrivaled in the industry.
- Founder: Prakash Kolhe
- Company website:https://www.cymetrixsoft.com/
- Founded In: 2016
- Hourly Rate: $50 - $99 / hr
- Top 5 Customers: N/A
- Employee Count: 50 - 249
- Revenue Generation: $974.9M
- Industries Served: Advertising & marketing, Other industries, Retail, Telecommunications
- Client Focus: Small Business - 40%, Midmarket- 40%, Enterprise - 20%
2.Tirnav Solutions
Tirnav Solutions is a digital agency based in Mumbai, India, dedicated to assisting startups and small and medium-sized businesses (SMBs) by providing advanced IT solutions that deliver exceptional experiences. Our primary objective is to offer innovative technological solutions that bring joy and satisfaction to our clients. With a global reach, we have successfully collaborated with customers from various countries including India, the United States, the United Kingdom, Spain, and the Middle East.
- Founder: Jayesh Jain
- Company website: https://tirnav.com/
- Founded In: 2020
- Hourly Rate: $25 - $49 / hr
- Top 5 Customers: RC Fusion, Sumac Technologies, Groundworks London, Tigerpug, Summit Professional
- Employee Count: 2 - 9
- Revenue Generation: N/A
- Industries Served: N/A
- Client Focus: Small Business - 50%, Midmarket- 50%
3.Cartesian Consulting
Cartesian is a company that specializes in analytics, aiming to assist businesses in enhancing customer value, optimizing marketing expenditures, and making informed business decisions. Established in 2009, Cartesian has grown to employ a team of over 200 individuals and has established a presence in five offices across India, APAC, and North America.
The Consulting division of Cartesian offers tailored analytics solutions to more than 50 domestic and international brands. These solutions encompass various areas such as Customer Analytics, Marketing Mix Modeling (MMM) and Multi-Touch Attribution (MTA), Promotion Optimization, Business Analytics, Pricing and Promotion Optimization, Store Analytics, Retail Analytics, and Digital Analytics. Our services primarily cater to industries such as Retail, BFSI (Banking, Financial Services, and Insurance), QSR (Quick Service Restaurants), Hospitality, and eCommerce.
- Founder: Sandeep Mittal
- Company website:https://cartesianconsulting.com/
- Founded In: 2009
- Hourly Rate: $25 - $49 / hr
- Top 5 Customers: N/A
- Employee Count: 50 - 249
- Revenue Generation: N/A
- Industries Served: N/A
- Client Focus: N/A
4.Smart Sight Innovations
Smart Sight Innovations (SSI) is a forward-thinking IT and web-based solutions company based in Mumbai, which is known as the Commercial Capital of India. Our primary objective is to foster talent by assembling a dedicated, intelligent, diligent, and skilled workforce. At SSI, we prioritize the utilization of tech-savvy, up-to-date, advanced, and creative human resources to develop, construct, deliver, and sustain personalized web-based solutions across diverse platforms with diverse programming needs.
- Founder: N/A
- Company website: https://www.smartsight.in/
- Founded In: N/A
- Hourly Rate: N/A
- Top 5 Customers: N/A
- Employee Count: 10 - 49
- Revenue Generation: $974.9M
- Industries Served: Advertising & marketing, Business services, Consumer products & services, Financial services, Information technology, Legal, Medical, eCommerce, Manufacturing, Media, Other industries, Retail
- Client Focus: Small Business - 70%, Midmarket- 30%
5.ARIONERP
ArionERP is an all-encompassing ERP software solution designed to support organizations in effectively managing various aspects of their business operations, including clients, employees, administration, and more.
ArionERP solutions offer a range of modules that can help businesses cultivate customer loyalty through personalized email campaigns, customer journeys, and automated customer service. With our user-friendly tools, businesses can achieve high-quality outcomes and tangible growth. As one of the leading CRM consulting companies in Mumbai, Arionerp is committed to providing exceptional services.
Arionerp specializes in developing visually appealing ERP management systems that provide a solid foundation for business growth. These systems are designed to be visually captivating and responsive across all devices, ensuring an excellent user experience for businesses and their clients alike.
- Founder: N/A
- Company website: https://www.arionerp.com/
- Founded In: 2016
- Hourly Rate: < $25 / hr
- Top 5 Customers: N/A
- Employee Count: 10,000 – 9,999
- Revenue Generation: N/A
- Industries Served: Automotive, Business services, Information technology, Medical, eCommerce
- Client Focus: Small Business - 50%, Midmarket- 30%, Enterprise – 20%
6.Virtuosity Consulting
Virtuosity Consulting is an international technology services firm that focuses on driving digital transformation through software engineering, system integration, and business intelligence. Whether it's assisting startups in creating complimentary Proof of Concepts or supporting major enterprise companies in achieving their digital transformation goals, Virtuosity Consulting consistently delivers exceptional results with optimal resource utilization. This is one of the best CRM consulting companies which provide expert guidance and assistance to businesses in optimizing their customer relationship management strategies.
- Founder: Brent Lazarenko
- Company website: https://www.arionerp.com/
- Founded In: 2009
- Hourly Rate: $25 - $49 / hr
- Top 5 Customers: N/A
- Employee Count: 50 - 249
- Revenue Generation: N/A
- Industries Served: Information technology, Business services, Financial services, Gaming, Media, Medical, eCommerce
- Client Focus: Small Business - 30%, Midmarket- 30%, Enterprise – 40%
7.Vera Solutions
Vera Solutions is a Certified B Corporation® and a social enterprise that offers cloud-based and mobile solutions to support organizations in the social sector. Their solutions enable these organizations to effectively monitor their impact, streamline their operations, and establish feedback mechanisms that ensure data reaches the individuals who require it.
- Founder: Zak Kaufman
- Company website: https://www.verasolutions.org/
- Founded In: 2010
- Hourly Rate: N/A
- Top 5 Customers: N/A
- Employee Count: 50 - 249
- Revenue Generation: N/A
- Industries Served: N/A
- Client Focus: N/A
8.Inogic Tech
Inogic, a leading Microsoft ISV Partner with a Gold CRM Competency, has been dedicated exclusively to Dynamics 365 CRM and Power Platform for over a decade. They offer top-tier cost-effective professional services and innovative solutions tailored for Dynamics 365 CRM and Power Platform. With a skilled team that combines refined experience and a fresh, enthusiastic, and experimental mindset, Inogic is committed to providing comprehensive, forward-thinking consultations to its clients.
Inogic has earned a reputation as a dependable and experienced Outsourcing and Off-shore Development Partner, possessing unparalleled practical knowledge and expertise in developing, integrating, and implementing Dynamics 365 CRM and Power Platform solutions. Backed by certified resources and thousands of hours of development experience on the Dynamics platform, they deliver a range of bespoke Dynamics 365 development services, serving as a technical extension to businesses.
- Founder: Roohi Shaikh
- Company website: https://www.inogic.com/
- Founded In: 2006
- Hourly Rate: N/A
- Top 5 Customers: N/A
- Employee Count: 50 - 249
- Revenue Generation: N/A
- Industries Served: N/A
- Client Focus: N/A
9.Zensar Technologies
Zensar Technologies (Zensar) is a highly regarded global software services company that specializes in offering a comprehensive array of software services and solutions. Zensar has been recognized as one of India's top 20 Software Services Companies by the National Association of Software and Services Companies (NASSCOM) and has received accolades from the Department of Scientific and Industrial Research (DSIR) for its robust in-house Research and Development practices.
Their software services encompass a wide spectrum, ranging from traditional to transformative solutions. These include Enterprise Product Implementation and Hosting, Business Intelligence and Data Warehousing, Collaboration and Knowledge Management Services, Business Process Outsourcing and Optimization, Remote Infrastructure Management and Testing, as well as the complete range of Software Application Planning, Portfolio Building, Development, Migration, and Support. As the world's first enterprise-wide CRM service provider, Zensar holds the distinction of being an SEI CMM Level 5 Company and has established a strong presence in the United States, Europe, Africa, the Middle East, and the Asia-Pacific regions.
- Founder: Sandeep Kishore
- Company website: https://www.zensar.com/
- Founded In: 1991
- Hourly Rate: $25 - $49 / hr
- Top 5 Customers: N/A
- Employee Count: 1,000 – 9,999
- Revenue Generation: N/A
- Industries Served: Financial services, Information technology, Advertising & marketing, Business services, Consumer products & services, Hospitality & leisure, Medical, Retail, Government
- Client Focus: N/A
10.Cloudroute Solutions
CloudRoute Solutions originated from the collaboration of four individuals who began their careers in grassroots Salesforce Consulting and Implementation. Their vision was to establish a Salesforce Practice that would be recognized globally for its excellence. As a specialized company solely focused on Salesforce CRM, they possess the expertise to transform intricate business logic and processes into technical frameworks and solutions. With decades of collective Salesforce experience, they are proficient in all major Salesforce products, including Sales Cloud, CPQ, Service Cloud, FSL, Marketing Cloud, Pardot, Heroku, and more.
Maintaining an impressive 95% client retention rate, CloudRoute Solutions has earned references and recognition from all of their clients over the past few years. They have successfully implemented Salesforce.com for businesses spanning 16 countries across four continents, serving as the preferred Salesforce Consulting and Implementation partner for prominent local and fast-growing multinational companies. Their ultimate goal is to establish themselves as a leading global Salesforce Technical Firm.
- Founder: Himani G., Nikhil Khetan, Shobit M.
- Company website: https://www.cloudroute.in/
- Founded In: 2015
- Hourly Rate: $25 - $49 / hr
- Top 5 Customers: N/A
- Employee Count: 10 - 49
- Revenue Generation: N/A
- Industries Served: Financial services, Advertising & marketing, Automotive, Information technology, Manufacturing, Medical, Real estate, Retail, eCommerce
- Client Focus: Small Business - 60%, Midmarket - 20%, Enterprise - 20%
11.Zeliant Infoserve Pvt. Ltd.
Zeliant is a proficient company specializing in the development, customization, and integration of sophisticated enterprise-level solutions, advanced web and mobile applications. They possess a harmonious combination of technology expertise, domain knowledge, practical experience, efficient methodologies, and a strong enthusiasm for IT.
- Founder: Amol Ashok Jadhav
- Company website: http://www.zeliant.in/
- Founded In: 2015
- Hourly Rate: < $25 / hr
- Top 5 Customers: N/A
- Employee Count: 10 - 49
- Revenue Generation: N/A
- Industries Served: Advertising & marketing, Business services, Manufacturing, eCommerce, Other industries, Real estate
- Client Focus: Small Business - 80%, Midmarket - 10%, Enterprise - 10%
12.Apphienz
Apphienz, an authorized Salesforce Registered Consulting Partner, has successfully assisted numerous corporations and nonprofit organizations, totaling over 100. Their expertise lies in providing transformative business and technology services tailored specifically to address the unique needs of each company within the sales, services, and marketing ecosystem. By conducting comprehensive business analysis, facilitating effective change management, and implementing enabling technologies, Apphienz empowers organizations to establish stronger connections with their customers. Their track record includes aiding businesses of all sizes, as well as multiple nonprofit organizations. Apphienz has facilitated sales and marketing enablement, as well as the transformation of customer service departments, by fostering closer collaboration among various organizational units such as Sales, Marketing, Customer Support, Helpdesk, Partners, Human Resources, and other relevant groups.
- Founder: Mani Anand
- Company website: https://www.apphienz.com/
- Founded In: 2014
- Hourly Rate: $50 - $99 / hr
- Top 5 Customers: N/A
- Employee Count: 10 - 49
- Revenue Generation: N/A
- Industries Served: Medical, Non-profit, Information technology, Financial services, Business services, Consumer products & services, Hospitality & leisure
- Client Focus: Small Business - 50%, Midmarket - 30%, Enterprise - 20%
13.Tophawks Marketing Solutions
Tophawks, the leading sales outsourcing firm in India, offers a comprehensive range of marketing services, including end-to-end sales management, mystery shopping, visual merchandising, and market audits.
As a trusted provider, Tophawks serves as a one-stop solution for all marketing requirements, whether it's executing BTL campaigns or managing outdoor advertisements. They are recognized as the top CRM consultants in Mumbai, catering to the diverse marketing needs of their clients. Additionally, with a remarkable track record, Tophawks has deployed over 2000 in-store promoters and field staff for more than 80 renowned brands, including Amazon, Flipkart, Paytmmall, and many others. This success has positioned Tophawks as the fastest-growing field marketing firm in India.
- Founder: Birendra Jha
- Company website: https://tophawks.com/
- Founded In: 2016
- Hourly Rate: $100 - $149 / hr
- Top 5 Customers: N/A
- Employee Count: 10 - 49
- Revenue Generation: N/A
- Industries Served: N/A
- Client Focus: N/A
14.InfusAI
InfusAi is a rapidly expanding digital consulting and IT solution provider that offers end-to-end services. With a vast pool of digital transformation specialists, InfusAi possesses extensive capabilities across various domains and business functions. The company has achieved a 100% success rate in attracting customers from diverse industries. Headquartered in Singapore, InfusAi has established a global presence spanning APAC, including Singapore, the USA, Australia, Europe, and India. They hold a strong market presence in India and operate multiple delivery centers in key cities. InfusAi excels in assessing, consulting, implementing, and delivering solutions using the most suitable technologies. Furthermore, they have forged partnerships with vendors specializing in enterprise content and document management, process automation, portals, websites, and mobility.
- Founder: Ashish G.
- Company website:https://infusai.com/
- Founded In: 2019
- Hourly Rate: $25 - $49 / hr
- Top 5 Customers: N/A
- Employee Count: 250 - 999
- Revenue Generation: N/A
- Industries Served: Financial services, Information technology, Manufacturing, Business services, Medical, Other industries
- Client Focus: Small Business - 15%, Midmarket - 50%, Enterprise - 35%
15.Leaping Frog Consulting
As SAP Certified Partners based in Mumbai, they specialize in assisting small and midsize companies in comprehending their vision and guiding them towards its achievement. Through a strategic approach, consulting expertise, and leveraging appropriate technologies, we offer services that enable these companies to realize their goals.
- Founder: Shashank Rameshwar
- Company website:https://www.leapingfrogconsulting.com/
- Founded In: 2014
- Hourly Rate: $50 - $99 / hr
- Top 5 Customers: N/A
- Employee Count: 10 - 49
- Revenue Generation: N/A
- Industries Served: N/A
- Client Focus: N/A
16.Decimal Point Analytics
With a history of 17 years, this financial services company specializes in offering Research, Data Management Solutions, and Advanced Analytics Services. The majority of their clientele comes from the financial markets.
Their expertise lies in assisting clients in designing and implementing solutions that effectively address their business challenges through the utilization of Data, Analytics, and Automation. Furthermore, they support their clients in leveraging textual analytics, RPA (Robotic Process Automation), Artificial Intelligence, and Machine Learning to develop products and solutions that enhance their ability to serve end customers. What sets them apart is their unique organizational DNA, which combines extensive experience in the financial domain with complementary technical capabilities of the modern era, all while maintaining the agility and flexibility of a startup. This makes them an ideal business partner for high-impact projects in this realm.
- Founder: Rikesh Patel
- Company website:https://decimalpointanalytics.com/
- Founded In: N/A
- Hourly Rate: $300+ / hr
- Top 5 Customers: N/A
- Employee Count: 250 - 999
- Revenue Generation: N/A
- Industries Served: Financial services, Manufacturing
- Client Focus: Midmarket - 50%, Enterprise - 50%
17.Digiture
At Digiture, our primary goal is to actively shape the Digital Future by empowering leaders and revolutionizing the way people, places, things, data, and processes are interconnected. In the realm of Digital Mobility, they utilize advanced digital technologies to enhance mobility experiences. Additionally, they harness the potential of virtual, augmented, and mixed reality through Digital Reality (VR/AR/MR) solutions.
Furthermore, their expertise in Digital Marketing encompasses search engine optimization (SEO), social media optimization (SMO), and conversion funnel analytics, enabling businesses to optimize their online presence effectively.
- Founder: N/A
- Company website:https://digiture.com/
- Founded In: 2014
- Hourly Rate: $25 - $49 / hr
- Top 5 Customers: Poobelt, Fort Worth trinity Trails, RK Academie, Castrol, Kahuna
- Employee Count: 10 - 49
- Revenue Generation: N/A
- Industries Served: Financial services, Manufacturing
- Client Focus: Small Business - 20%, Midmarket - 30%, Enterprise - 50%
18.Quinnox
Quinnox serves as your dynamic and outcome-oriented digital technology partner. Through the fusion of human expertise and applied intelligence, they streamline business operations, elevate customer experiences, and generate exceptional value for progressive enterprises. By leveraging data-driven digital solutions, they unlock the untapped potential within your business across the entire digital value chain, propelling your success today and paving the way for continued growth in the future.
- Founder: N/A
- Company website:https://www.quinnox.com/
- Founded In: 2002
- Hourly Rate: $50 - $99 / hr
- Top 5 Customers: N/A
- Employee Count: 1,000 - 9,999
- Revenue Generation: N/A
- Industries Served: N/A
- Client Focus: N/A
19.SoftCore Solutions PVT. LTD.
If you are seeking CRM implementation services in Mumbai, SoftCore Solutions is the ideal choice! Their expertise lies in utilizing advanced technologies like SAP Business One to elevate your business to new heights. By entrusting them with the tedious and time-consuming tasks, you can redirect your focus towards your core competencies and objectives. SoftCore Solutions ensures that you receive the necessary support to maximize your productivity and achieve your goals.
- Founder: Nilesh V Khutale
- Company website:https://softcoresolutions.com/
- Founded In: 2000
- Hourly Rate: $25 - $49 / hr
- Top 5 Customers: N/A
- Employee Count: 50 - 249
- Revenue Generation: N/A
- Industries Served: N/A
- Client Focus: N/A
20.Satrang Technologies
At Satrang Technologies, they possess deep expertise in crafting cloud solutions that are scalable, secure, intelligent, and user-centric. Their unwavering dedication lies in ensuring the success of our customers, and they consistently strive to deliver solutions that meet the highest standards of quality.
- Founder: Chirag Mehta
- Company website: https://www.satrangtech.com/
- Founded In: 2012
- Hourly Rate: N/A
- Top 5 Customers: N/A
- Employee Count: 10 - 49
- Revenue Generation: N/A
- Industries Served: N/A
- Client Focus: N/A
